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What is a Certified Service Center

A Certified Service Center (CSC) is an organization that is nationally recognized for conducting its service business with an emphasis on quality and customer satisfaction. Customers may be assured of receiving a high level of service as CSCs undergo an extensive review of their customer service objectives, business practices and technician training among other rigid qualifications.

C-CSC’s Mission

The Consortium For Certified Service Centers was organized to recognize, encourage and promote professionalism within the service industry.

C-CSC’s Objectives

  • Identify and support organizations that provide highly competent and professional services resulting in exceptional customer experiences, and

  • Award the “Certified Service Center” (CSC) designation to those organizations that have been duly recognized through rigorous testing and adherence to operational protocols as providing a consistent level of extraordinary service that meets the requirements to be awarded the distinguished CSC designation.


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